Our Service Promise

Net-Consulting International has a working principle based on continuous improvement. We keep abreast of legislative changes, maintain close contact with our clients and contractors, follow industry developments and listen to any feedback to improve our service.

When asked on a recent survey, what clients dislike about recruiter approaches, they outlined three areas;

• Over Familiarity
• Too Many calls
• Asking inappropriate questions.

No Familiarity

At Net-Consulting we will always address you by your title and will not use your first name unless otherwise agreed with you. At the end of the conversation we will arrange a date to speak again, so you will expect our call. You will not get another call until the agreed date.

Some clients disliked the 'best friend approach' as used by some recruiters. At Net-Consulting, it is not our intention to become our clients 'best friend', our aim to offer you a high service level on a mutually professional basis. Whilst all our consultants are friendly they will treat you with respect and courtesy.

Too many Recruiter calls

The reason why a lot of clients get too many recruiter calls is because agencies still pay commission based on the amount of sales they achieve. They are therefore motivated by money. We do not pay commission based on sales at Net-Consulting. We pay the commision based on their professionalism and the feedback we get from you our clients. We send out a regular client and candidate surveys and this serves as a tool to promote a friendly, professional, knowledgeable and committed consultant working towards your businesses needs.

Inappropriate Questions

We realise that our clients are very busy and it can be very frustrating being asked questions that are irrelevant, much the same as receiving inappropriate CV's to your requirements. We have quality processes in place to make sure all questions asked are relevant. We use a full job specification, to make sure we have all the relevant information we need to find the perfect candidate every time. A copy of which can be downloaded.

We provide a service excellence by ensuring that candidates are thoroughly checked to meet and exceed customer requirements, with on-time delivery results through our state of the art tracking tool.